Universally across every healthcare network - administrators, physicians, hospitals, healthcare providers in clinics, and homecare agencies and post care facilities poor communication and planning are occurring in clinical and business operations leading to projects that are overdue and over budget.

Our case study is Allscripts healthcare solutions where we customized a version specifically for their remote, rapid task development process. Some of their tasks were similar and contained over 100 action steps. PlanDone saved countless hours by importing steps automatically instead of forcing users to re-type them individually.

As companies attempt to streamline processes, collaborate in real-time and automate data processes, the seemingly endless meetings about meetings with abbreviated notes actually extends the deadlines as clarification is constantly required and relevant information is rarely captured in a format that can be utilized by passive team members with low morale stemming from lack of input opportunity. In addition, expectations from every level including strategic business objectives down through the end user requirements are rarely considered in full scope. Adhering to a critical path with milestones is challenging as teams phase in and out often with high turnover due to competing demands and quickly get out of the loop of essential information.

To complete projects and tasks on time with an online, collaboration plan, healthcare professionals should:

1. Document Upfront - Immediately document the objectives, management approach, scope, deliverables, estimated hours, cost, and milestones.

2. Spotlight Speedbumps - Proactively assess the risks, assumptions, issues, definitions with short and long term goals with measurement for success.

3. Leadership Hand-off - Get executive planning buy-in and sign-off to delegate the execution to the task teams.

4. Listen and Be Heard - Encourage and capture input of all clinicians, physicians, administrators and support staff as innovative ideas come from all levels of organizations building trust and confidence in an open system.

5. Divide and Conquer - Task teams break projects down into smaller tasks with action steps that can be shared with and delegated to other team members rolled up into priority lists to point teams in the right direction.


Action Steps

6. Don't Re-Invent the Wheel - For similar tasks with similar steps to completion use an copy step from import feature to reduce redundant data entry.


Action Steps

7. Upload Once for All - Utilize an online repository of all documentation attached to the specific projects and tasks so there will be no more searching for and losing that critical email or file.

8. Foresee Now - Monitor and report all changes in simple dashboards showing only items that are specific to the user to stay on top of the progress.


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